Cancellation policy

Low season (05.01.2023-31.03.2023; 14.10.2023 – 28.12.2023; 07.01.2024 – 31.03.2024)

If the room is cancelled less than 1 day (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night"s accommodation.

Shoulder season (01.04.2024-23.04.2024; 01.09.2024-12.10.2024; 27.12.2024-07.01.2025)

If the room is cancelled less than 2 days (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night"s accommodation.

High season (24.04.2024-16.05.2024; 07.07.2024-31.08.2024)

If the rooms cancelled less than 3 days (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night"s accommodation.

Season “White nights” (17.05.2024-06.07.2024, Except of SPIEF dates )

If the rooms cancelled less than 3 days (by 2 p.m.) prior to arrival or in case of no-show, the hotel charges a penalty equal to one night"s accommodation.

Information on prices, availability, booking conditions, payment and cancellation for the period of the Economic Forum and other special dates is available upon request. Conditions (booking, payment, cancellation) specified in the confirmation take precedence over the general terms of the contract.